These Terms and Conditions govern the use of services provided by Villiers Jets. By accessing our website, requesting a quote, or confirming a booking, you agree to comply with these terms. Please read them carefully before using our services. If you do not agree with any part, you should not proceed with a booking.
Role of Villiers Jets
Villiers Jets acts as a private jet charter broker. We do not own, operate, or maintain aircraft. Our role is to connect clients with certified third-party aircraft operators. The actual flight services are provided by the selected operator, and separate contractual terms may apply between the client and that operator.
Booking and Payments
All bookings are subject to aircraft availability, crew scheduling, and regulatory approvals. Prices quoted are based on information available at the time and may change until confirmed. Full payment or a deposit may be required to secure a booking. Villiers Jets accepts various payment methods, including bank transfers and approved digital payments, subject to verification.
Cancellations and Changes
Cancellation and change policies vary depending on the aircraft operator and timing of the request. Fees may apply for cancellations, date changes, or itinerary modifications. Clients are responsible for reviewing cancellation terms before confirming a booking. Refunds, if applicable, are processed according to the operator’s policies.
Passenger Responsibilities
Passengers must provide accurate personal details, including valid identification and travel documents. Compliance with immigration, customs, and health regulations is the responsibility of the passenger. Villiers Jets is not liable for delays or denial of travel caused by incomplete or incorrect documentation.
Pricing and Additional Costs
Quoted prices may include flight time, crew, and standard airport charges. Additional costs such as de-icing, catering upgrades, ground transportation, special permits, or overnight crew fees may apply. Any additional charges will be communicated when possible, but some costs may arise due to operational or regulatory requirements.
Safety and Compliance
Villiers Jets works only with certified aircraft operators that meet recognised aviation safety standards. However, operational control, aircraft maintenance, and crew management remain the responsibility of the operator. Villiers Jets is not liable for actions or omissions of third-party operators beyond its role as a broker.
Limitation of Liability
Villiers Jets shall not be held liable for delays, cancellations, force majeure events, weather disruptions, or circumstances beyond reasonable control. Our liability is limited to the brokerage services provided and does not extend to flight operations or passenger conduct.
Privacy and Data Use
Personal information provided during booking is used solely for arranging travel services and is handled in accordance with applicable data protection laws. Information may be shared with operators and service providers only when necessary to fulfil travel arrangements.
Governing Law
These Terms and Conditions are governed by applicable laws and regulations. Any disputes arising from the use of Villiers Jets services will be subject to the relevant legal jurisdiction.
Final Provisions
Villiers Jets reserves the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the most recent version.